Based process management and knowledge transfer: University of Guayaquil case study. Revista Universidad de Guayaquil, [S. l.], v. 121, n. 3, p. 85–90, 2015. DOI: 10.53591/rug.v121i3.396. Disponível em: https://revistas.ug.edu.ec/index.php/rug/article/view/281. Acesso em: 5 dec. 2025.