EMPATHIC, ASSERTIVE AND COURTEOUS COMMUNICATION: A LOOK FROM THE SCHOOL INSPECTION. Revista Minerva, [S. l.], v. 4, n. 7, p. 115–129, 2023. DOI: 10.53591/minerva.v4i7.340. Disponível em: https://revistas.ug.edu.ec/index.php/minerva/article/view/340. Acesso em: 5 dec. 2025.